MedeAnalytics’ Performance Transformation provides dedicated onsite experts that work collaboratively with your staff and management to ensure execution of the performance roadmap and realization of sustainable results.  Our approach to a successful transformation includes a comprehensive solution that focuses on the following areas:

People
Data gathering begins with a tailored request for information related to your revenue cycle environment.  This includes key financial, operational and organizational data, as well as information on existing revenue cycle management tools and reports.  We identify specific performance issues and quantifiable areas of opportunity, both of which guide development of the schedule and agenda for the on-site review.

• Identify the appropriate staffing levels and organization structure to effectively and efficiently support improved revenue cycle functions
• Provide extensive staff training including side-by-side coaching on new processes and technology
• Establish clear and achievable goals through specialization of resources and activities

Process

• Implement new processes to establish consistency and accountability within the revenue cycle environment
• Specialization of resources to maximize prioritization and productivity
• Minimize financial risk and maximize reimbursement through an increased focus of securing sponsorship from patients and payers, identifying at risk accounts prior to service and proactively and efficiently managing accounts receivable through exception based processing

Technology

• Maximum utilization of MedeAnalytics’ solutions to manage key revenue cycle functions
• Prioritization of workflow for staff and managers
• Measurement reporting to key revenue cycle metrics
• Real-time alerts and reporting to manage at-risk accounts

The transformation outcome is a fundamentally restructured revenue cycle environment that supports a positive patient experience while mitigating financial risk for your organization.  Additional benefits include

• Experienced professionals who work side-by-side with your team throughout the revenue cycle operation to provide one-on-one training in the new processes and technology capabilities
• A hands-on implementation approach which is essential to improving performance and establishing an accountable work environment
• Significant return on investment and financial gains due to improved quality and efficiency within revenue cycle operations
• Reduction of denials and bad debt associated with inefficient revenue cycle operations
• Improved patient satisfaction through reduced wait times and upfront communication related to patient liability
• Improved employee satisfaction and production from clear goals, objectives, and performance-based environment
• Proactive and accountable revenue cycle culture to enable the long-term sustainability of the achieved improvements