MedeAnalytics Healthcare Analytics

Home | Site Map | Client Login | Client Support | Contact Us

Performance Management
Consulting Services

About PMCS

Value Planning and Implementation
Readiness Assessment

Performance Management
Consulting Services

MedeAnalytics delivers healthcare performance management solutions that improve
financial, operational and clinical outcomes, with compelling return on investment and rapid time-to-value.

Learn more about:

MedeAnalytics is a Performance Management company, offering complete solutions—including people, processes and technology—for linking strategy and execution, and ensuring superior operational performance. Our healthcare provider solutions focus on three areas:

Enterprise Performance Management – linking your business strategy to the information needed throughout the organization to manage toward your strategic objectives, and giving you real-time feedback on the status of the tactical initiatives that support the strategy. Enterprise Performance Management dramatically improves an organization’s ability to execute its strategy, leading to greatly improved performance and a sustainable competitive advantage.
Operational implementation of Performance Management throughout the hospital revenue cycle, from Patient Access to Billing and Collections. Most hospitals realize a 1 to 3 percent improvement in annual net revenue and a 10 to 20 percent cash-generating reduction in accounts receivable, by using our technology solutions and consulting services.
Operational implementation of Performance Management to change clinician behavior, resulting in improvements in clinical quality and safety, resource utilization and coding. Most hospitals can expect to realize 5 to 10 percent reductions in average lengths of stay, resource utilization and costs, and substantial improvements in hospital profits. In addition, we are now working with several clients to improve clinical quality and safety.

MedeAnalytics Performance Management Solutions

We also offer standalone products and services that meet very specific needs, such as improving the management of RAC and MIC audits.

MedeAnalytics offers a unique blend of technology and consulting services:

We’re different from other technology companies because we offer an integrated solution to your problems, including direct assistance in achieving top performance – we don’t just sell you tools. We’re also different because our focused applications and web-based subscription model is much faster and less costly to implement, so you get to value faster.
We’re different from other consulting companies because we leverage the power of a world-class, proprietary technology platform that we leave behind to help you hold the gains from our process improvement work, and we apply this integrated approach across the enterprise.

For more information, contact Doug Thompson at (602) 690-6964 and doug.thompson@medeanalytics.com or Ben Foster at (615) 300-1198 and ben.foster@medeanalytics.com.

Click the button to show/hide Doug Thompson's Bio

Doug Thompson Biography

Overview

Douglas Thompson, MBA, FHIMSS, is a leading national expert in defining and measuring the value of healthcare information technologies and translating these technologies into operations improvements and strategic advantage for their buyers.

Experience

MedeAnalytics, Senior Vice President
Navigant Consulting, Director
CSC/First Consulting Group, Principal, Strategy Expert
Ivan Thompson & Co., President
Apache Medical Systems, Vice President
Ernst & Young, Manager
APM, Inc., Associate Consultant

Education

Columbia University Business School, MBA – Marketing; Dean's List, Beta Gamma Sigma
Brigham Young University, BS – Business; Magna Cum Laude, Dean's List, Beta Gamma Sigma

Sample Engagements

Led development of measurement and reporting systems for many healthcare providers. Representative engagement: Led a combined internal and external team at the nation’s largest long-term acute care provider in the development of a national outcome measurement and reporting system. This included metric definition, report design, technology design, and development of risk-adjustment methods and tools.
Led information system benefits planning, realization and measurement engagements for over 100 leading hospitals, including several subsequent recipients of the Davies Award. Representative engagement: Led a benefits planning effort for a 13 hospital IDN including some of America’s “Most Wired Hospitals”. The client was implementing the Epic EHR. Project scope included benefit definition, estimation, risk mitigation planning, organization design and measure-ment. Client executives called it “the most successful consulting project we’ve ever done”.
Led healthcare product value analysis efforts for many vendors, including large industry leaders and small start up firms. Representative Engagement: Led product value analysis efforts for the world’s largest software company, designed to increase sales of the company’s first major healthcare product by quantifying the value the product provides to its purchasers. These efforts involve the documentation of actual and anticipated customer benefits, the generalization of these benefits to potential future customers using “benefit calculators” used by the vendor’s sales force, and the creation and introduction of value-based selling methods.

Selected Recent Publications

The Impact of Electronic Medical Records on Nursing Efficiency, J Nurs Adm, 2009
Benefit-Driven System Implementation: Lessons from Early Adopters, HHN Most Wired Online, 2008.
Using Published Data to Estimate Hospital EMR Benefits; Healthc Financ Manage, 2008
EMRs in the Fourth Stage: The Future of Electronic Medical Records Based on the Experience at Intermountain Health Care; J Healthc Inform Manage, 2007.
The Value of Vendor-Reported Ambulatory EMR Benefits Data; Healthc Financ Manage, 2007.
A Review of Methods to Estimate the Benefits of Electronic Medical Records In Hospitals and the Need for a National Benefits Database; J Healthc Inform Manage, 2007.
Product Value Analysis: Current and Proposed Future Electronic Medical Records; First Consulting Group, 2006.
EHR Value: Don’t Expect What You Don’t Plan For; Healthc Financ Manage, December, 2006.
Smart Infusion Systems: The Missing Piece of the Medication Safety Puzzle, First Consulting Group, 2005.
Benefits Planning for Advanced Clinical Information Systems Implementation at Allina Hospitals and Clinics; J Healthc Inform Manage, 2005.

Click the button to show/hide Ben Foster's Bio

Ben Foster Biography

Professional experience

A Vice President with MedeAnalytics’ Performance Management Consulting Group, Ben joined MedeAnalytics in January. Before joining MedeAnalytics, Ben worked in the Stockamp practice of Huron Consulting Group for nine years. Prior to Stockamp, he worked at Accenture (formerly Ander Consulting, LLP).

Ben has extensive experience in leading engagements in a variety of healthcare settings including academic medical centers, multi-facility health systems, community hospitals and physician practice groups. Ben’s engagements have included a number of large, complex health systems including New York-Presbyterian, The University of Pennsylvania Health System and North Shore-Long Island Jewish Health System.

Representative examples of Ben’s engagement and professional experience include:

Managed a 50+ member project team that provided revenue cycle improvements for a $2.2B multi-hospital and clinical operations health system resulting in over $110M of financial improvement – Project results led to a bond rating upgrade by both Moody’s and Standard and Poor’s. Created a more patient-centric environment through more efficient access to care, a 40% reduction in wait times and 50% reduction abandoned patient calls
Directed a 30+ member project team which provided revenue cycle improvements for a large health system containing three hospitals with a combined 600 beds – Ten month project generated $12M of cash flow improvement for an organization struggling to meet payroll obligations
Directed several community hospital revenue cycle engagements resulting in over $30M in financial improvement and a sustainable increase in employee communication, morale and productivity
Significant experience in organization design and operational restructuring in the back office and clinical environment for physician practice groups – Played an instrumental role in the evolution of this service line and was one of the original thought leaders behind Stockamp’s physician practice solution
Directed several physician practice plan revenue cycle engagements resulting in over $18M in financial improvement

Education and certification