Patient Access Intelligence

Solution Center

Reduce bad debt. Improve patient satisfaction. Simplify the patient access process.

Core Drivers of Value

  • Reduce bad debt by 10%
  • Increase pre-service cash collections by 30%
  • Reduce errors and avoidable denials by 40%
  • Increase Medicaid reimbursement by 3%
  • Improve patient financial experience

Solution Overview

MedeAnalytics Patient Access Intelligence (PAI) is a web-based workflow solution that provides real-time intelligence during the patient registration and financial clearance process. Directly integrated into the registration systems of both hospitals and physician practices, PAI includes patient payment estimation, charity care screening, address validation, risk segmentation and insurance eligibility verification in one simple interface designed for front-end staff. The solution leverages a variety of third-party data sources and predictive modeling techniques to appropriately segment patients prior to service and prompt registrars with the appropriate actions using customized business rules and logic.

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Real-time registration work list (click to enlarge)


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Patient payment estimation (click to enlarge)

Front-End Revenue Cycle Transformation

Transforming the front-end revenue cycle requires process improvement, behavior change and work optimization at the staff level. The Patient Access Intelligence technology solution is supported by MedeAnalytics’ business consulting services to ensure that best-practice workflows and scripts are “hardwired” into the daily processes of scheduling, pre-registration, registration and financial counseling staff. This unique combination of web-based workflow technology and healthcare consulting expertise constitutes a proven approach for achieving a high-performance revenue cycle. Clients using PAI have consistently reduced bad debt, increased point-of-service cash and improved patient satisfaction.

White Paper: Best Practice Solutions for the Emerging Front-End Revenue Cycle
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Learn more about Patient Access Intelligence
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  • “We collect approximately 15 to 20 percent more per month [on the front end] than in previous years."

    - Jon Giese

    Chief Financial Officer

    Simi Valley Hospital, Adventist Health


  • "Wheaton Franciscan Healthcare has reduced bad debt expense by $8 million since the implementation of MedeAnalytics. We have increased our point-of-service cash collections by approximately 50% from our baseline period. Our A/R days have dropped to 49, and our cost to collect has decreased to less than 3.0%."

    - Beth Dengel

    Director of Revenue Operations Integrity

    Wheaton Franciscan Healthcare